Advance Updates

Avoid Conflicts With Operational Governance

If you are in a mood to be proactive, you can actually avoid conflicts with operational governance. Is your business experiencing any of the following problems?

  • Groups working toward common goals are in conflict.
  • Projects and initiatives bog down around decision making and control.
  • Organizational factions are fighting, openly or subversively.
  • Conflict is taking focus away from your customers, mission, and vision.

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Topics:Operational DevelopmentOperational GovernanceTransformational Change

Disengage From Fear

The recession is tough. There is no doubt about it. Like many of you I’ve been through several. I’ve learned some very important things about what works and what doesn’t work when our companies, and we as individuals, are faced with challenging economic times. I want to share some of these insights, and am devoting this article to helping you and your business survive the recession, and even prosper through it. The key is to disengage from fear.

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Topics:Getting UnstuckPerformance Improvement

Building Business Partnerships For Collaboration

Building group to group partnerships in government and business is more essential than ever. No group or person can do it alone. This article will answer three questions:

  • What is driving the need for group to group partnerships?
  • How do we characterize the heart of this challenge?
  • What should be considered when building business partnerships?

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Topics:Getting UnstuckOperational DevelopmentPerformance ImprovementTransformational Change

The Power to Influence With Positive Intent

Influence is constantly at work in our business lives. Personal influence is the power to affect what people think and do. It can determine how things get done, or not done, in a company. What is important to understand is that you can apply two kinds of influence – constructive or destructive – and what we choose to use will make all the difference in the quality of our personal lives, our experience at work, the performance of our companies, and the state of our world.

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Topics:InfluenceOperational GovernanceSoft SkillsTransformational Change

Who You Are Affects Customer Focus

Virtually every company and government organization develops products and/or services for its external customers. Who am I to tell you how to do it for your particular business? You know the business. You talk with your customers. That’s not an issue. So what is the issue? How do you develop customer focused products and services?

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Topics:Customer FocusEnterprise of the FuturePerformance ImprovementStrategy and TransformationTransformational Change