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Consultative Coaching and Feedback^™
Reinforcement for Consultative Partnering

This one-day workshop gives managers a common understanding, framework, and a set of tools for developing consulting skills among their employees.

Description

Following training in Consultative Partnering it is critical that managers coach their people to reinforce skill acquisition and help them integrate new behaviors into their day-to-day activities. To help managers with this effort, the one-day Consultative Coaching and Feedback – Reinforcement for Consultative Partnering workshop gives managers a common understanding, framework, and a set of tools for developing consulting skills among their employees. Participants learn a practical, proven process for coaching and providing effective feedback. In addition, the workshop helps participants explore how to work effectively with a variety of individuals with different strengths and motivational factors.

Equipping managers with essential coaching and feedback skills helps ensure that consulting skills are reinforced among employees and that changes in consultant behaviors will drive improved performance. In addition, creating a culture of effective coaching and feedback helps retain employees and improves client retention and satisfaction.

Audience

This workshop is targeted for managers and senior staff members with responsibility for helping their teams develop and apply consulting skills in their day-to-day environment.

Objectives

After completing the Consultative Coaching and Feedback – Reinforcement for Consultative Partnering workshop, participants will be able to:

• Assess the coaching needs of their team and put a viable strategy in place to accomplish necessary team development.
• Set consulting skill development goals and prepare action plans to increase individual consultant performance.
• Apply coaching skills to the concepts, models and tools taught in the consulting workshop.
  Increase capability and effectiveness in observing others and providing feedback.
• Learn the power of questioning and listening when working with people and developing trusting relationships.
• Increase productivity, be a more effective leader, and build better relationships.